learner information

If learners require support in school, they can approach any adult who will help them. 

To help promote and support Wellbeing, learners have access to the school's Wellbeing website which provides a range of supportive tools and links to various topics which can affect young people's mental health.  A learner can access the Wellbeing site directly from the app on their iPad. 

  • Kooth
    Kooth offers free, confidential and anonymous online support and counselling for 11-23 year olds. Their team will be available to provide mental wellbeing support.

  • Childline
    Childline provides a confidential telephone counselling service for any child with a problem. Call: 0800 1111 anytime or online chat with a counsellor. 

  • Crisis Tools 
    Crisis Tools helps you support young people in crisis. Short accessible video guides and text resources are available for free  here

  • Every Mind Matters
    Every Matters offers expert advice and practical tips to help you look after your mental health and wellbeing. 

  • Good Thinking
    Good Thinking is London’s digital wellbeing service and provides a range of resources for people to help improve mental wellbeing including free NHS-approved apps. 

  • Hub of Hope
    The Hub of Hope is a mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place. 

  • Papyrus
    Papyrus provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person. Call: 0800 068 3131 or text: 07860 039967 (9am-midnight, 365 days a year). 

  • Samaritans
    24/7 365 days a year – they’ll help you and listen to how you’re feeling. Call: 116 123 or email: jo@samaritans.org 

  • Beat
    Beat provide support to help young people who may be struggling with an eating problem or an eating disorder. Call 0808 801 0677 (for help in England) (9am-midnight during the week and 4pm-midnight on weekends and bank holidays). Email: help@beateatingdisorders.org.uk. 

  • Shout
    Shout offers confidential 24/7 crisis text support for times when immediate assistance is required Text “SHOUT” to 85258. 

  • The Mix
    The Mix provides free, confidential support for young people under 25. Call: 0808 808 4994 (3pm-midnight every day) or email

  • YoungMinds
    Text YM to 85258, or https://youngminds.org.uk/find-help

Southend, Essex and Thurrock Child and Adolescent Mental Health Service (SET CAMHS)

Any young person, concerned parent, care giver or a responsible adult of a young person can access the SET CAMHS by either making an appointment to see their young person’s GP with them, or accessing our services for information by calling the central SET CAMHS phone number 0800 953 0222 and speaking to someone from the SET CAMHS team of healthcare professionals.

Call 0800 953 0222 9am-5pm, Monday to Friday. 

Email SET-CAMHS.referrals@nelft.nhs.uk

  • For out of hours and weekend Crisis Support Service, please call NELFT Mental Health Direct on 0800 995 1000 to be put through to immediate crisis support help